Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Police
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You can report problems in your neighborhood by calling 847-398-5511. Please provide information to the call taker about the location and nature of the problem, when it occurs, and whether you would like to have an officer call you back.Police
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Police
To obtain an accident report, please visit the online police services page and adhere to the instructions outlined in the "Vehicle Crash Reports Online" section. If you require a police report, kindly refer to the same online police services page and follow the guidelines provided under the "Police FOIA Request" section.
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Police
A telephone is provided in the lobby of the police department for individuals seeking assistance after hours. This device connects the caller directly to a police dispatcher. A police officer will be dispatched to meet the caller in the lobby.
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Police
If you received a traffic ticket and you feel that it was issued in error, then we encourage you to set up a hearing before a judge. To do this, you should refer to the bottom of the citation and the accompanying envelope. The instructions on how you can obtain a court hearing are clearly outlined.
If you’ve received an ordinance violation citation and wish to contest, you may come to the Police Center and fill out a request for citation review, if not satisfied with the outcome of the review a adjudication hearing date may be requested.
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The Prospect Heights Police Department asks that all requests for police service be called in to 9-1-1. This includes such calls as vehicle lock out assists and abandoned property as well as emergencies.Police
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The Prospect Heights Police Department is committed to maintaining a professional force and department. Both officers and civilians work for the department. If anyone has a complaint regarding an officer's actions or a civilian employee’s actions, he/she is encouraged to speak with a department representative about the incident. Complaint forms are available at the Police Station or online on the Police Department's webpage. Everyone should know they have every right to make a complaint and that no retaliation will come as a result of that complaint. The department will diligently investigate the complaint and implement corrective measures if warranted.Police
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Police
The Prospect Heights Police Department is available to serve the community around the clock, operating 24 hours a day, seven days a week. The public entrance for records and administrative requests is accessible from 8:00 AM to 8:00 PM, Monday through Thursday. During the weekends, the department remains open 24 hours on Friday, Saturday, and Sunday.
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To report incidents involving domestic animals call 9-1-1. The Prospect Heights Police Department does not remove wild animals unless there is a threat to public safety. Callers will be referred to a for profit wildlife removal specialist.Police
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The Prospect Heights Police Center is located at 14 East Camp McDonald Road, one block east of the intersection of Camp McDonald and Elmhurst Road (Illinois Route 83).Police