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1. I currently have a well but I am interested in City supplied water for my property, what is the process to get City water?

Property owners interested in City supplied water need to pursue the creation of a Special Service Area. The number of interested properties, how the properties are arranged, and the properties' location to the City's existing water infrastructure are all factors determining the creation of a Special Service Area.

2. Can I keep my well if I switch to City supplied water?

Yes, residents can have both a well and/or hook up to a municipal water connection (SSA6, Lake Claire/Shires).

3. What is a Special Service Area (SSA)?

A defined and contiguous geographic area. The special services provided to an SSA are typically financed by an ad valorem property tax or some sort of special and distinct tax that is rationally related to the benefit within the SSA.

4. Who creates the SSA?

SSAs are created by the residents within the geographical boundary of the proposed SSA.

5. Who determines if a SSA is approved?

After the legal requirements of a SSA are completed, the SSA is presented to the City Council for approval or denial. If approved, the City Council adopts a City ordinance proposing the establishment of the SSA.

6. Who pays for the SSA?

The cost for the improvement is only distributed among those properties residing within the defined SSA.

7. How much does the SSA cost?

Every SSA is unique and the individual cost per property is contingent upon how many properties are in the SSA, the value of the property, and other infrastructure costs. The cost of the SSA is amortized over a period of time decided upon through the SSA, usually twenty years.